The coffee was spilled up to 1/4 of the cup. Useless naman po ang pag upgrade ng cup namin if natapon naman through transit
Response from B1T1 Takeaway Coffee - West Avenue
2 months ago
We're very sorry to hear that. Our takeout orders are secured by spill proof paper and adhesive tape. We will remind the rider/s to handle the orders carefully during delivery.
Nd masarap ung kape sobrang tapamg ung donut parang bubble gum its a no for me
Response from B1T1 Takeaway Coffee - West Avenue
1 month ago
Thank you for your feedback. We’re sorry to hear that the coffee didn’t meet your expectations and that the donut wasn’t to your liking. We appreciate you letting us know, and we’ll work on improving.
take too long to receive the order
No matcha taste at some, nice try
Response from B1T1 Takeaway Coffee - West Avenue
1 month ago
“Hi! Thanks for letting us know. We’re sorry to hear that the matcha didn’t meet your expectations. We appreciate you letting us know and will take this into consideration.
Kulang ng isang order cookies & cream waffle
Response from B1T1 Takeaway Coffee - West Avenue
1 month ago
Hi! We apologize for the oversight with your order. We understand how frustrating that can be. Thank you for your feedback, we’ll be reinforcing our order-checking process to prevent this in the future.