Cash Back Terms and Conditions

Terms & Conditions

1. When you make a successful order at a participating restaurant, you will be eligible to receive a percentage of the order value as a voucher for your next order at the same restaurant on foodpanda.

2. Delivery fees, service fees and any discounts or vouchers applied to your cart will not count towards your cashback calculation.

3. The cashback earnings listed on your order receipt is pending finalisation of the order and is not a guarantee of your earnings.

4. Your cashback voucher will be credited to your account one day after you make an eligible order that was delivered and finalised.

5. Orders that are cancelled are not eligible for cashback vouchers.

6. Your cashback vouchers will be available in your voucher wallet and can be applied to your next eligible order at the same restaurant during checkout.

7. Your cashback vouchers cannot be combined with any other offers, promotions or vouchers.

8. Your cashback vouchers will be valid for 1 calendar month after the date of the eligible order.

9. Your cashback vouchers are not exchangeable for cash, and is not a liability owed to you by or restaurants on the platform.

10. When restaurants are no longer on the platform, or decide to no longer participate in the cashback program, any cashback vouchers issued for that restaurant will be retrospectively removed from your account.

11. foodpanda reserves the right to update these terms and conditions with effect for the future at any time.

12. foodpanda reserves the right to terminate the program at any time.