for your baksilog cravings, 24/7
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Salamat! 🙌 For your Baksilog cravings, nandito kami 24/7 para siguradong solve ang gutom mo. Sarap guaranteed!
Mas madaming sauce kesa sa ate ricas
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, thank you for your feedback. We’re glad you noticed our generous serving of sauce, as it’s part of what makes our dishes unique. We’ll continue working to balance portions so every bite is as satisfying as possible.
Best bacsilog ever. Texture of the bacon is so good and gummy-like
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, thank you so much for the wonderful feedback! We’re happy you enjoyed our Bacsilog and the unique texture of our bacon. Your appreciation motivates us to keep serving food that delights our customers. We look forward to serving you again!
Had wrong order delivered. :(
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we sincerely apologize if you received the wrong order. This is not the experience we want for our customers. Please reach out to us directly so we can address this and make it right for you. Thank you for letting us know.
More Rice Less Ulam, panis
konti ng ulam.. nag dalawang ulam na nga kakarampot parin..
HINDI BA KARMAHIN KAYO SA PAGIGING GANID NYO? NAPAKA UNTI NG SERVING AT PANIS PA YUNG ISINANGAG NYONG KANIN. NAPAKA ALAT PA. SANA MAN LANG MAKITA TO NG MANAGEMENT NYO AT LITERAL NA PANLOLOKO TO.
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we’re truly sorry about your experience. We take comments like this seriously as we aim to serve food that’s always fresh, flavorful, and fairly portioned. We’ll review this matter with our team to ensure it doesn’t happen again.
walang flavor yung fries, did not give any option to choose any flavor
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, our fries are classic and unflavored by design, exactly as shown on our menu. Giving a 1-star review for something we don’t serve isn’t fair to our team’s effort. We hope reviews reflect the actual food and service we proudly offer.
wrong order
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we sincerely apologize if you received the wrong order. This is not the experience we want for our customers. Please reach out to us directly so we can address this and make it right for you. Thank you for letting us know.
2 subo lang ung ulam, tinipid nman masyado
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, thank you for your feedback. We follow standard portion sizes for all meals, but we’ll review this to ensure consistency. We’re sorry if the serving did not meet your expectations and will work on improving.
There were eggshells on the food I ordered.
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we sincerely apologize for the eggshells found in your food. This is not the standard we uphold, and we’ll immediately remind our kitchen team to be more careful. Thank you for bringing this to our attention. we’ll do better next time.
Hotdog na lang sunog pa. Grabe ngayon lang ako nakakita ng sobrang itim na hotdog. Waste of money.
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we’re sorry to hear about your experience. Our hotdogs are usually grilled to achieve a charred flavor, but they should never be burnt. We’ll remind our team to be more attentive. Thank you for the feedback, and we’ll do better next time.
The order took about an hour to arrive.
We scheduled this for 11:30-11:45 but was prepared for 12:00
NO SPOON AND FORK
Response from Baksilog Express 24/7 - Araneta Cubao
9 months ago
Hi, we noticed cutlery wasn’t included because the ‘no cutlery’ option was selected during ordering. If you’d like cutlery next time, please make sure to check the box so we can gladly provide it.